Process Design Matrix OPS/571 Essay - 867 Words

University of Phoenix Material Process Design Matrix Complete the process design matrix. Write an executive summary identifying appropriate design approaches for a selected product and service. Pick one service with which you are familiar. Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix. Pick one product with which you are familiar. Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix. Process Design Aspect Service Product Design focal point Strategy Deliver pizzas to customer within 45 minutes. No sit down areas, carry out or delivery†¦show more content†¦The workforce at Swim World Inc. was very small due to the fact that it was a new store and not very well known in the small town it is in. The store was small and with two other stores in Wenatchee and Chelan it was very possible to run with just two people and weekly visits from the delivery crew and service/repair team. With these people coming in and out of the store regularly it was little wonder that the owner only came down from the Wenatchee store once a year to survey what is being done and give the two members of the store a pep talk to get them selling more spas, patio furniture, stoves, and lawn ornaments. This plus a commission on all big ticket items helped to keep the team motivated to make customers happy and move inventory. For the manufacturing process Papa Johns Pizza Delivery was chosen. This store is very well placed in the small town that it opera tes in. Located on a very busy street in Moses Lake it is centrally located and the whole town can be navigated within an easy ten minutes of the store. This allows the workers within the store to be very detail oriented. Assembling the pizza, cooking it and making sure there are no big bubbles in the dough when cooking is easily done. This makes it very pleasing to the eye and customers are less likely to complain. Drivers can take the completed pizza and deliver it within minutes of coming out of the oven. Hot fresh pizzaShow MoreRelatedProcess Design Essay716 Words   |  3 PagesProcess Design Matrix- Executive Summary OPS/571 February 15, 2016 Teresa N. Banks Process Design Matrix amp; Summary The product design of Mary Kay focuses on the product life cycle, but a service design focuses on the services provided and customer experiences. The production process, when manufacturing a product, it must go through several stages of the product life cycle. The difference in a product and service design is putting the focus on people instead of the thing. The service processRead MoreThe Pharmaceutical Industrys Connected Line Flow Approach: Drug Production for a Mass Audience912 Words   |  4 Pagesstandardized fashion. Researching, testing, and developing a new drug is admittedly a complex, individualized process. However, the actual production of a drug for a mass audience requires a generic approach known as the connected line flow approach. When volume continues to increase, an assembly line is set up. Each worker has a specific role, or task, to complete (Process-design matrix, 2013, Mind). Capsules are created and filled according to a standardized method; contents are te sted and workersRead MoreProcess Design Matrix and Summary941 Words   |  4 Pagesï » ¿ Process Design Matrix and Summary Thomas Beadin OPS/571 December 19, 2013 Mary O’Donnel Process Design Matrix and Summary This process design matrix and executive summary will focus on Chapman Tool and Manufacturing and there performance measurement process. This executive summary is needed for Chapman Manufacturing due to their lack of process performance management that will include service approaches, that consist of production line, self-service, and personal attention approaches. ThisRead MoreOps 571 Week 1 Quiz976 Words   |  4 Pagesï » ¿Week 1 OPS 571 Quiz 1 Permeable systems are characterized by being penetrable by customers via what two forms of contact? Internet and mail contact Face-to-face and internet contact Internet and phone contact Phone and face-to-face contact Check Answer Correct Permeable systems are penetrable by phone and face-to-face contact, but they are not necessarily reactive to such contact. 2 Some may argue that the production-line approach may not treat the process as a service process, but as what typeRead MoreProject Mgmt296381 Words   |  1186 Pages11.1 Risk management process [F.8] 11.2 Identifying risks 11.3.2.2 Impact matrix 11.4 Risk assessment 11.5 Risk responses (.2–.1.2) 11.6 Risk register 7.1.2.5 PERT analysis 7.1.2.6.3 Contingency reserves 7.3.3.4 Change control management G.7 Culture awareness 1.4.4 Project offices 8.1.2 Continuous improvement 5.1 Requirements vs. actual [5.3] Chapter 17 Agile PM 6.1.2.2 Rolling wave This page intentionally left blank Project Management The Managerial Process The McGraw-Hill/IrwinRead MoreAccounting12472 Words   |  50 PagesBigg Glowbell (BG) Case Study Bigg-Glowbell Organization, Products and Services BG organizes itself in a matrix by geography and division (see below). The market-facing (geography) component is strong, and the countries have a lot of autonomy in what they do. BiggGlowbell Drinks Division Packaging Division GEOGRAPHY: APAC Logistics Division IT Services Division GEOGRAPHY: EMEA SM OPS GEOGRAPHY: Americas ï‚ · The organizational structure of the company is not fully aligned to the businessRead MoreQuality Improvement328284 Words   |  1314 PagesManufacturing Engineering, was Professor of Mechanical Engineering, and was Director of the Program in Industrial Engineering. Dr. Montgomery has research and teaching interests in engineering statistics including statistical quality-control techniques, design of experiments, regression analysis and empirical model building, and the application of operations research methodology to problems in manufacturing systems. He has authored and coauthored more than 190 technical papers in these fields and is theRead MoreOperation Strategies Case Study10190 Words   |  41 PagesKeywords: operations; strategy; performance 1. Introduction This paper examines the relationship between the process and content of operations strategy within firms and plant performance in a range of operations parameters. Further, the paper examines the explicit links between business mainstream and operations strategies within firms by exploring the strategy formulation process and possible links between this relationship and subsequent operations performance. Although there is a substantialRead MoreStrategic Marketing Management337596 Words   |  1351 Pagesof this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988 No part of this publication may be reproduced in any material form (including photocopying or storing in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright holder except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by theRead MoreExploring Corporate Strategy - Case164366 Words   |  658 PagesStakeholder expectations Social responsibility Culture Competitive strategy Strategic options: directions Corporate-level strategy International strategy Innovation and Entrepreneurship Strategic options: methods Strategy evaluation Strategic management process Organising Resourcing Managing change Strategic leadership Strategy in prac tice Public sector/not-for-proï ¬ t management Small business strategy ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€"  ââ€" 